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    • Become a Chartered Banker in 2 years! Want to know more?

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    • AVAILABLE COURSES

      Course image PRINCIPLES OF MANAGEMENT
      Level 1
       

      To provide the student with knowledge in an integrated framework that is essential to help them learn how to analyze, synthesize, and determine actions based on contemporary management thought

      Course image ELEMENTS OF BANKING
      Level 1
       

      To understand the operations of the banks and to instill professional ethics and good standards of practice in Banking in Ghana and the international field

      Course image ECONOMICS IN BANKING
      Level 1
       

      To help students understand the role of economics and the place of banks in the economy.

      At the end of the course, students should be able to: 

      a) Understand how economic events affect their daily work in their banks; the products marketed by their banks; the profits earned by their banks. 

      b) Talk and write sensibly to customers and colleagues about economic events as reported in the mass media. 

      c) Explain how governments try to manage the economy and the effect of the government’s policy on the bank

      Course image INTRODUCTION TO ACCOUNTING
      Level 1
       

      The course is designed to enable students to prepare and interpret appropriate accounting reports. It covers topics such as Accounting Records, Accounting Reports, Types of enterprise and their accounting requirements, Accounting Concepts.

      Course image PRINCIPLES OF BANKING LAW
      Level 1
       

      LEARNING OBJECTIVES

      To enable students to: 

      a) Demonstrate knowledge and understanding of the principles of law relating to the business of banking 

      b) Apply those principles to practical situations and problems 

      c) Effectively communicate their responses to such problems to colleagues and customers

      Course image QUANTITATIVE METHODS
      Level 2
       

      This course enables you to make good decisions and to organize and understand numbers. It also provides knowledge and skills required to process, utilize and manipulate numerical information of the type and style found in the business environment. Students enrolling in business studies programs without formal mathematical qualifications will find the subject very useful.

      Course image CUSTOMER SERVICES: MARKETING AND THE COMPETITIVE ENVIRONMENT
      Level 2
       

      The subject covers: marketing theory, research and planning; the marketing mix; the relationship between profit, services and customer selection; organization of branch market research; monitoring of competitors and their sales activities; sales planning and operation; the sales interview; creating a sales team; campaign selling; developing a customer relationship through understanding needs; creating and managing image; communication and presentation skills; customer versus organization needs; delivery and follow-up; evaluation and monitoring; health and safety issues

      Course image MANAGEMENT PRACTICES
      Level 2
       

      This course will provide you with knowledge against which to judge issues relating to management and the organization of work and will help you through an improved understanding of the problems, to become a more flexible and effective manager.

      Course image LAW RELATING TO BANKING
      Level 2
       

      This course gives you a clear understanding of the legal principles, underlying the provision of Financial Services. It enables you to make sound business decisions based on your knowledge of banks and customers’ rights and duties and the law relating to cheques and other payment systems. It will give you detailed knowledge and the legal principles affecting insolvency and security.

      Course image PRACTICE OF BANKING – LAW, AND PRACTICE
      Level 3
       

      The subject gives a comprehensive exposition of the law and practice of banking. It deals with the various banks’ relationship with their customers. The subject also provides valuable safeguards for both practitioners and customers as well as individuals to understand how to deal with each other and the implications arising from different types of accounts and events affecting their banking operations.

      Course image BANKING OPERATIONS: REGULATIONS, MARKET PRACTICE AND TREASURY MANAGEMENT
      Level 3
       

      This course enables you to understand the role and responsibilities of a bank’s treasury, the practices involved in the markets where a bank operates, and the impact of regulations on its activities. It covers treasury management of financial services institutions; banking and investment supervision and regulation; market practice and procedures.

      Course image CREDIT MANAGEMENT – LENDING
      Level 3
       

      This course is designed to enable you to demonstrate your understanding of the techniques of good credit assessment, with particular emphasis on evaluating the risks associated with lending to personal customers and smaller and middle-market business customers. The course covers analysis of accounting statements for lending purposes; assessment of a lending proposition; factors creating credit risks and its control; security; lending requirements of different types of business; advances; other specialist bank services related to lending.

      Course image INTERNATIONAL TRADE FINANCE
      Level 3
       

      Enables you to understand the methods employed and the customers engaged in international trade to appreciate the features and benefits of the range of service providers in the field; to understand the international payment systems that are in place and the regulations and procedures adopted; and to recognize the terminology used in international trade. The subject covers the meaning of international trade finance and payment and risk management services; financial services provided by banks and from other sources; methods of trading, trade promotion and assistance or advice available from banks and other sources.

      Course image BANK STRATEGIC INFORMATION MANAGEMENT
      Level 3
       

      Bank Strategic Information Management is the collection and management of information from one or more sources and the distribution of that information to one or more clients. This involves how information is regularly disseminated across computer networks and by other electronic means. It also involves those who have a stake in, or right to that information. Management means the organization of and control over the structure, processing, and delivery of information. In short, Bank Strategic Information Management entails organizing, retrieving, acquiring, and maintaining the information within the financial services environment.

      Course image FINANCIAL REPORTING, PLANNING, AND ANALYSIS
      Level 3
       

      An understanding of accounting information, an ability to prepare and interpret a balance sheet or cash flow statement, is essential to business planning. This course enables the student to understand the statutory requirements and accounting standards employed in financial reports and accounts, and the content and structure of those reports. You will be equipped to undertake financial analysis, including traditional accounting ratios and cash flow analysis, and to understand business valuation and corporate structures.

      Course image STRATEGIC MARKETING MANAGEMENT
      Level 4
       

      This course provides you with a comprehensive insight into the basic disciplines which underlie the marketing philosophy and an in-depth understanding of the functional areas of marketing that are relevant for the financial services industry.


      Chartered Institute of Bankers, Ghana and Bank of Ghana 

      ETHICS CERTIFICATION PROGRAMME

       
      This innovative ethics certification programme has been developed and launched by Chartered Institute of Bankers, Ghana (CIB Ghana) and Bank of Ghana (BoG). This collaborative effort is in pursuit of the collective mandates of both institutions to ensure a sustainable and resilient financial services sector in Ghana. CIB Ghana, Bank of Ghana and Ghana Association of Banks (GAB) recognise the vital role that ethics and professionalism play in maintaining the stability and reputation of Ghana's financial service sector.
      The programme was launched on 14th November, 2023 at the National Banking and Ethics Conference of CIB Ghana. During the launch, the Governor of the Central Bank declared that: "the ethics certification is for all employees working in the banking industry; and all bank staff must complete the certification programme and be recertified annually. Fit and proper assessment for key management positions should also include ethics certification."
      Chartered Institute of Bankers, Ghana is mandated under the Chartered Institute of Bankers, Ghana Act, 2019 (Act 991) to promote the study of banking and to regulate the practice of the banking profession in Ghana. That means the Institute:
      develops trusted professionals for the financial services sector; puts ethics high on the agenda of banks and bankers; andis the talent and leadership engine for the financial services industry.

       
      This ethics course is designed and targeted at various levels of banking staff: junior employees, managers and supervisors, and senior executives and board members. The curriculum focuses on helping financial services professionals and bankers build a strong ethical foundation and understand the ethical frameworks within which to resolve ethical dilemmas.

      For junior staff, the programme will provide an understanding of the fundamental principles of banking ethics and professional conduct as per the Ghana Banking Code of Ethics and Business Conduct of the institute. For managers and supervisors, the course aims to foster ethical leadership skills. It will equip them with the knowledge and tools to identify potential ethical dilemmas, navigate conflicts of interest, and instill and role-model a culture of ethical conduct within their teams. For senior executives and board members, this programme will delve into the ethical considerations involved in strategic decision-making and governance. It will equip you with the skills to establish and oversee an effective ethics programme, ensuring that your bank's operations align with high ethical standards.
      The business of banking is a business of trust. Trust arrives on foot but leaves in a Ferrari (according to Mark Carney, former Governor of Bank of England). Recent developments in our industry have adversely impacted customer confidence, employee loyalty, and stakeholder expectations. Banks, bankers, and other stakeholders must work together to restore confidence in the financial services sector. Doing nothing is not an option.
       
      Chartered Institutes of Bankers, Ghana is delighted to be
             Robert Dzato, ACIB 
               CEO, CIB Ghana
      at the forefront of this ethical revolution in the banking sector. We look forward to seeing the positive impact of the Ethics Certification programme on the stability and sustainability of the financial services sector in Ghana. It is the hope of the Governing Council that this ethics certification will provide a pathway to redefine professionalism in banking through ethics.




      ETHICS AND PROFESSIONALISM: JUNIOR STAFF
      ETHICS CERTIFICATION PROGRAMME
       

      This programme will provide an understanding of the fundamental principles of banking ethics and professional conduct. It will guide them on the critical role they play in promoting ethical practices within their roles.

      ETHICS AND PROFESSIONALISM: MANAGERS AND SUPERVISORS
      ETHICS CERTIFICATION PROGRAMME
       

      This course aims to foster ethical leadership skills. It will equip them with the knowledge and tools to identify potential ethical dilemmas, navigate conflicts of interest, and instil a culture of ethical conduct within their teams.

      ETHICS AND PROFESSIONALISM: SENIOR EXECUTIVES AND BOARD MEMBERS
      ETHICS CERTIFICATION PROGRAMME
       

      This programme will delve into the ethical considerations involved in strategic decision-making and governance. It will equip them with the skills to establish and oversee an effective ethics programme, ensuring that the bank's operations align with its ethical commitments.


      CHARTERED BANKER FOR EXECUTIVE LEADERSHIP (CBEL)
      CHARTERED BANKER FOR EXECUTIVE LEADERSHIP (CBEL)
       

      The Chartered Banker for Executive Leadership (CBEL) Programme is a flexible but intensive programme for senior executives in financial services. It is designed to broaden the perspectives and knowledge base of experienced practitioners. The programme equips leaders with relevant strategic leadership, governance and risk management competencies. It is underpinned by ethics, professionalism and a sustainability mindset needed in an ever-increasingly competitive financial services sector.

    • AVAILABLE COURSES

      Course image PRINCIPLES OF MANAGEMENT
      Level 1
       

      To provide the student with knowledge in an integrated framework that is essential to help them learn how to analyze, synthesize, and determine actions based on contemporary management thought

      Course image ELEMENTS OF BANKING
      Level 1
       

      To understand the operations of the banks and to instill professional ethics and good standards of practice in Banking in Ghana and the international field

      Course image ECONOMICS IN BANKING
      Level 1
       

      To help students understand the role of economics and the place of banks in the economy.

      At the end of the course, students should be able to: 

      a) Understand how economic events affect their daily work in their banks; the products marketed by their banks; the profits earned by their banks. 

      b) Talk and write sensibly to customers and colleagues about economic events as reported in the mass media. 

      c) Explain how governments try to manage the economy and the effect of the government’s policy on the bank

      Course image INTRODUCTION TO ACCOUNTING
      Level 1
       

      The course is designed to enable students to prepare and interpret appropriate accounting reports. It covers topics such as Accounting Records, Accounting Reports, Types of enterprise and their accounting requirements, Accounting Concepts.

      Course image PRINCIPLES OF BANKING LAW
      Level 1
       

      LEARNING OBJECTIVES

      To enable students to: 

      a) Demonstrate knowledge and understanding of the principles of law relating to the business of banking 

      b) Apply those principles to practical situations and problems 

      c) Effectively communicate their responses to such problems to colleagues and customers

      Course image QUANTITATIVE METHODS
      Level 2
       

      This course enables you to make good decisions and to organize and understand numbers. It also provides knowledge and skills required to process, utilize and manipulate numerical information of the type and style found in the business environment. Students enrolling in business studies programs without formal mathematical qualifications will find the subject very useful.

      Course image CUSTOMER SERVICES: MARKETING AND THE COMPETITIVE ENVIRONMENT
      Level 2
       

      The subject covers: marketing theory, research and planning; the marketing mix; the relationship between profit, services and customer selection; organization of branch market research; monitoring of competitors and their sales activities; sales planning and operation; the sales interview; creating a sales team; campaign selling; developing a customer relationship through understanding needs; creating and managing image; communication and presentation skills; customer versus organization needs; delivery and follow-up; evaluation and monitoring; health and safety issues

      Course image MANAGEMENT PRACTICES
      Level 2
       

      This course will provide you with knowledge against which to judge issues relating to management and the organization of work and will help you through an improved understanding of the problems, to become a more flexible and effective manager.

      Course image LAW RELATING TO BANKING
      Level 2
       

      This course gives you a clear understanding of the legal principles, underlying the provision of Financial Services. It enables you to make sound business decisions based on your knowledge of banks and customers’ rights and duties and the law relating to cheques and other payment systems. It will give you detailed knowledge and the legal principles affecting insolvency and security.

      Course image PRACTICE OF BANKING – LAW, AND PRACTICE
      Level 3
       

      The subject gives a comprehensive exposition of the law and practice of banking. It deals with the various banks’ relationship with their customers. The subject also provides valuable safeguards for both practitioners and customers as well as individuals to understand how to deal with each other and the implications arising from different types of accounts and events affecting their banking operations.

      Course image BANKING OPERATIONS: REGULATIONS, MARKET PRACTICE AND TREASURY MANAGEMENT
      Level 3
       

      This course enables you to understand the role and responsibilities of a bank’s treasury, the practices involved in the markets where a bank operates, and the impact of regulations on its activities. It covers treasury management of financial services institutions; banking and investment supervision and regulation; market practice and procedures.

      Course image CREDIT MANAGEMENT – LENDING
      Level 3
       

      This course is designed to enable you to demonstrate your understanding of the techniques of good credit assessment, with particular emphasis on evaluating the risks associated with lending to personal customers and smaller and middle-market business customers. The course covers analysis of accounting statements for lending purposes; assessment of a lending proposition; factors creating credit risks and its control; security; lending requirements of different types of business; advances; other specialist bank services related to lending.

      Course image INTERNATIONAL TRADE FINANCE
      Level 3
       

      Enables you to understand the methods employed and the customers engaged in international trade to appreciate the features and benefits of the range of service providers in the field; to understand the international payment systems that are in place and the regulations and procedures adopted; and to recognize the terminology used in international trade. The subject covers the meaning of international trade finance and payment and risk management services; financial services provided by banks and from other sources; methods of trading, trade promotion and assistance or advice available from banks and other sources.

      Course image BANK STRATEGIC INFORMATION MANAGEMENT
      Level 3
       

      Bank Strategic Information Management is the collection and management of information from one or more sources and the distribution of that information to one or more clients. This involves how information is regularly disseminated across computer networks and by other electronic means. It also involves those who have a stake in, or right to that information. Management means the organization of and control over the structure, processing, and delivery of information. In short, Bank Strategic Information Management entails organizing, retrieving, acquiring, and maintaining the information within the financial services environment.

      Course image FINANCIAL REPORTING, PLANNING, AND ANALYSIS
      Level 3
       

      An understanding of accounting information, an ability to prepare and interpret a balance sheet or cash flow statement, is essential to business planning. This course enables the student to understand the statutory requirements and accounting standards employed in financial reports and accounts, and the content and structure of those reports. You will be equipped to undertake financial analysis, including traditional accounting ratios and cash flow analysis, and to understand business valuation and corporate structures.

      Course image STRATEGIC MARKETING MANAGEMENT
      Level 4
       

      This course provides you with a comprehensive insight into the basic disciplines which underlie the marketing philosophy and an in-depth understanding of the functional areas of marketing that are relevant for the financial services industry.

      Chartered Institute of Bankers, Ghana and Bank of Ghana

      ETHICS CERTIFICATION PROGRAMME (2.0)

      Chartered Institute of Bankers Ghana (CIB GH) is pleased to announce the successful completion of the Ethics 1.0 Certification Programme for staff of 14 universal banks nationwide. This certification initiative, launched in response to the increasing demand for ethical competence within the banking sector, has equipped thousands of banking professionals with the knowledge and skills to uphold integrity, trust, and accountability in financial services.

      As part of our commitment to continuous professional development and the promotion of ethical standards, the Institute is excited to introduce Ethics 2.0—the second edition of the certification programme—scheduled to start in August 2025.

      Ethics 2.0 will build on the foundation laid by the first edition, with expanded content, practical case studies, and targeted modules for various categories of bank staff, including:

                  Junior staff: Building Trust, Integrity, and Accountability from the Ground Up

                  Supervisors and Managers: Leading by example and embedding an ethical culture

                  Executives and Board Members: Governance, tone at the top, and regulatory alignment

      This next phase reflects the evolving expectations of the banking industry and reinforces the Institute’s vision of building ethical banking professionals for a trusted financial ecosystem.





      ETHICS AND PROFESSIONALISM: JUNIOR STAFF
      ETHICS CERTIFICATION PROGRAMME
       

      This programme will provide an understanding of the fundamental principles of banking ethics and professional conduct. It will guide them on the critical role they play in promoting ethical practices within their roles.

      ETHICS AND PROFESSIONALISM: MANAGERS AND SUPERVISORS
      ETHICS CERTIFICATION PROGRAMME
       

      This course aims to foster ethical leadership skills. It will equip them with the knowledge and tools to identify potential ethical dilemmas, navigate conflicts of interest, and instil a culture of ethical conduct within their teams.

      ETHICS AND PROFESSIONALISM: SENIOR EXECUTIVES AND BOARD MEMBERS
      ETHICS CERTIFICATION PROGRAMME
       

      This programme will delve into the ethical considerations involved in strategic decision-making and governance. It will equip them with the skills to establish and oversee an effective ethics programme, ensuring that the bank's operations align with its ethical commitments.


      CHARTERED BANKER FOR EXECUTIVE LEADERSHIP (CBEL)
      CHARTERED BANKER FOR EXECUTIVE LEADERSHIP (CBEL)
       

      The Chartered Banker for Executive Leadership (CBEL) Programme is a flexible but intensive programme for senior executives in financial services. It is designed to broaden the perspectives and knowledge base of experienced practitioners. The programme equips leaders with relevant strategic leadership, governance and risk management competencies. It is underpinned by ethics, professionalism and a sustainability mindset needed in an ever-increasingly competitive financial services sector.

    • Become a Chartered Banker in 2 years! Want to know more?

      Enter your mobile number below, and we'll contact you:



      You will be contacted within 5 working days

      You can also give us a call directly on

      030 254 1309